Privacy Policy

Welcome to Hafilat Recharge.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website, mobile application, or services related to Hafilat card recharges.

Information We Collect

We collect information to process your Hafilat card recharge and improve your experience. This may include:

  • Personal details such as your name, email address, and mobile number.
  • Card information like your 15-digit Hafilat card number (for recharge and balance verification).
  • Payment details processed securely through trusted payment gateways.
  • Usage data such as browser type, device information, and IP address collected through analytics tools.

We never collect unnecessary data and only use it for the stated purposes.

How We Use Your Information

Your information is used to:

  • Process Hafilat card recharges and confirm transactions.
  • Send receipts, updates, or important notifications related to your recharge.
  • Improve our website’s performance and user experience.
  • Prevent fraudulent transactions and ensure data security.

We do not sell or rent your information to third parties.

Payment Security

All payments are handled through secure payment gateways compliant with international PCI-DSS standards.
We do not store or have access to your credit/debit card details.
Encrypted connections (HTTPS/SSL) are used for all transactions to protect your data.

Cookies and Tracking

We use cookies to:

  • Remember your preferences and card details for faster recharges.
  • Analyze website traffic and improve usability.

You can disable cookies in your browser settings at any time, but some site functions may not work properly without them.

Sharing of Information

Your data may be shared only with:

  • Payment gateway providers for transaction processing.
  • Service partners such as Hafilat or Abu Dhabi public transport systems to verify card status.
  • Legal authorities if required by law or to protect against fraud.

We ensure all third parties follow strict privacy and security standards.

Data Retention

We retain user data only as long as necessary to:

  • Complete your recharge transactions,
  • Comply with legal requirements, or
  • Improve customer support and record keeping.

You can request data deletion anytime by contacting us.

Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for promotional communications.
  • Request details on how your data is processed.

To exercise these rights, please email us at support@[yourdomain].com.

Data Protection

We use the latest security measures to keep your information safe, including:

  • Encrypted databases and secure servers.
  • Limited employee access to sensitive data.
  • Regular audits and compliance checks.

Despite our best efforts, no online system is 100% secure, so we encourage users to protect their login credentials.

Links to External Websites

Our website may include links to Hafilat, Darb, or other third-party platforms.
We are not responsible for the privacy practices or content of those websites.
Please review their policies before providing any personal information.

Updates to This Policy

We may update this Privacy Policy occasionally to reflect new features or legal requirements.
All updates will be posted on this page with a revised “Last Updated” date.